Privacy Policy Statement

This privacy policy explains how we collect, use, and protect your information in line with legal requirements in South Africa. We respect your privacy and process personal data with transparency.

Information We Collect

We collect information necessary for service provision, improvement, and legal compliance.

• Contact information provided via forms, including your name, email address, and phone number.
• Technical data, including IP address, device data, and browsing activity on our website.
• Cookies and analytics tools to improve user experience and measure site performance.
• Any details you submit when requesting support, consultation, or project information.

How We Use Data

We use your information to operate and improve our services and communicate efficiently.

• To provide requested services and respond to inquiries.
• To personalise, analyse, and improve site experience for all users.
• To comply with legal obligations and contact you about essential updates or changes.
• For analytics, troubleshooting, or monitoring purposes as allowed by South African law.

Legal Basis For Processing

Our processing follows the Protection of Personal Information Act and related regulations.

We process your data only where there is a legitimate interest, contractual obligation, or your consent as required. If you have any questions, please contact us directly.

Data Sharing

We limit sharing and only do so for support, compliance, or technical reasons.

• With trusted service providers who help deliver our services or operate our site under strict confidentiality.
• When required by law or lawful authority within South Africa.
• With partners as needed for technical support or improving service reliability.

Data Protection

We follow industry-standard safeguards to protect data from unauthorised access, loss, or misuse. Confidentiality, staff training, and periodic audits help us maintain strong data security. However, no digital system is perfectly secure, and you use our site at your own risk.

Your Rights

Under local and international law, you have important rights regarding your information.

• Access your collected personal information on request.
• Correct or update inaccurate personal details you have provided.
• Request restriction or erasure of your personal data where appropriate.
• Object to processing or file complaints with relevant authorities.

Cookies Policy

Our website uses cookies and tracking tools to optimise the browsing experience and evaluate the effectiveness of our digital strategy.

Read our cookies Read our cookies

Contact

If you have privacy-related questions or need assistance regarding your data, contact us using the details below.

Privacy Policy Updates

We may revise this privacy statement and will update the date below whenever changes are published.